28-06-23 12:06 PM
Hi,
We are trying to install Interact 4.7, but we are below getting error during installation, which we are not able to identify can any help us on this error.
Error
ErrorText:
Info: Trying to get value by key - INTERACT_SECRET ...
Info: Trying to get value by key - INTERACT_HOSTNAME ...
Info: Executing Authentication Server ...
Info: System.ApplicationException:
Exited with code: -1
OutputText:info: ImsMigrations.Handlers.AddClientHandlerSystem.ApplicationException:
Exited with code: -1
OutputText:info: ImsMigrations.Handlers.AddClientHandler[0]
Started adding client with id Interact to database
fail: ImsMigrations.Program[0]
Execution was failed with error: Format of the initialization string does not conform to specification starting at index 131.
ErrorText:
at BluePrism.Cloud.Interact.CustomActions.CustomActions.RunProcess(Session session, String serviceName, String path, String args) in D:\a\1\s\BPC.Installer\BluePrism.Cloud.Interact.CustomActions\CustomActions.cs:line 380
at BluePrism.Cloud.Interact.CustomActions.CustomActions.<>c__DisplayClass7_0.<ApplyDatabaseMigrations>b__0() in D:\a\1\s\BPC.Installer\BluePrism.Cloud.Interact.CustomActions\CustomActions.cs:line 227
at BluePrism.Cloud.Setup.Common.Extensions.SessionExtensions.<>c__DisplayClass5_0.<HandleErrorsAndDeploySettingsProtector>b__0()
at WixSharp.Extensions.HandleErrors(Session session, Action action)
Started adding client with id Interact to database
fail: ImsMigrations.ProgramSystem.ApplicationException:
Exited with code: -1
OutputText:info: ImsMigrations.Handlers.AddClientHandler[0]
Started adding client with id Interact to database
fail: ImsMigrations.Program[0]
Execution was failed with error: Format of the initialization string does not conform to specification starting at index 131.
28-06-23 04:52 PM
Hi Brajesh,
Unfortunately, an error stack alone is typically not enough to start a troubleshooting investigation to get recommendations on how to proceed. This type of troubleshooting also may be more involved than could be covered in a Community post, so if you haven't already, I would recommend you submit a Support ticket for this issue with the following additional information: