Issue with Region mode when reading PDF from Control room - returning garbage values

[JyotiSharma]

Hi Team ,

I am facing problem when reading the PDF regions from Control room. It is working fine when I ran the business object  or from Process studio. But when I try to run the same process from control room few regions not able to read content and returning some garbage values  as ' 1 AQUAUA  for Invoice number region.(Attached below image)

Could you please advise what is causing issue and how to solve it?
many thanks in advance!

-- Jyoti

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Jyoti S
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[VivekGoel]

Hope you have made sure that the PDF is open and the invoice number is visible.

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Vivek Goel
RPA Architect
Asia/Singapore
+6594554364
https://www.rpatools.com/
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[JyotiSharma]

Hi 

Thanks for the reply , but the PDF is opening fine from Control Room and other regions like Billing address is getting read properly.

Regards,
Jyoti S

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Jyoti Sharma
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[VivekGoel]

Can you please post the read action screenshot?

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Vivek Goel
RPA Architect
Asia/Singapore
https://www.rpatools.com/
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