24-04-17 01:35 PM
17-01-18 09:10 PM
3 weeks ago
Hello Brianne,
I just had a similar case with this working on a client platform. As already mentioned by others the code here in the Utility is meant to close out all instances found of a program name given. So for example with iexplore it would then close out every instance you have of Internet Explorer. However this code is not compatible to when there are multiple users left logged into a machine. For your case any anyone else seeing this would recommend double checking in task manager how many users are logged in. Here is an example of one user:
If you have a case where it shows other users for example but are disconnected this will cause the code to attempt but be unable to close the application due to not being able to make sure it is on the current user only it will then accept the kill command and then move on which would result in the performance, you have reported. Let us know if this resolves the issue for you or if you have only one user on the machine and still have the issue. Would be good to get a screen shot of the user's tab like I showed here 🙂