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Lost ability to spy in SAP mode

JosephGarro
Level 3
I am quite advanced in developing an automation with SAP. Today, Blueprism no longer recognizes the previously identified elements and it no longer lets me re-identify, it no longer highlights any elements. Would it be safe to reinstall blueprism without losing the work done? I think it is, but want to check if there€™s a way to recover without going to a reinstall.  
1 REPLY 1

JosephGarro
Level 3
 I have recovered my SAP SPY mode. It seems the culprit was the co-existence of a newly installed automation tool.  I proceeded of uninstalling the new automation tool, reboot and it was safe to do an uninstall and reinstall of blueprism .