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Move Submission to Review Tab - Not Working

SahilPandula
Level 2

‎27-09-23 07:13 PM

Hi Team,

 I am trying to move form submission to approval flow using "Move Submission to Review Tab" action.
From Blue Prism code, there is no error but when I login to Interact the form is shown in the table data, But shown as below . 4258.png

Form is configured as "Any Approver"
Please help.

Not sure how to debug this issue , as no errors or event log is captured in this scenario.

Surprisingly if I do Mass Approve without any data shown above, the hidden request is getting approved and moving to Submission page. Attaching all the screenshots below

4259.png

4260.png

4261.png

Thanks in advance



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Sahil Pandula
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1 REPLY 1

ZdeněkKabátek
MVP

‎29-09-23 07:54 AM

Hi, Sahil,

I believe it is misunderstanding how the approvals work. You can't move the form to approvals folder as far as I can say. The form must be defined as to be approved and once you fill all the details in the form and hit the submit button the form will be moved automatically to approvals folder for approval. 

That is my understanding of how it works. Did you try to submit form so that it automatically appears in approvals box?

Regards

Zdenek



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Zdeněk Kabátek
Head of Professional Services
NEOOPS
http://www.neoops.com/
Europe/Prague
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