Not able to authenticate in Power builder application through BluePrism.
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31-07-19 10:55 AM
Hi,
We are facing a very typical Issue related to automation of Power Builder application through Blue Prism.
Issue : We have a stand alone Power Builder Application (typical desktop application installed via exe) which connects to the Oracle database through Oracle 11g client. This application has its own mechanism of authenticating the credentials which are stored in Oracle Database.
We installed this application is our local laptop and manually entered the credentials and manually clicked the login , it is allowing us to access.
But when we wrote a BP Program to do the same it gives us authentication failed . can someone help us out on the same what could be the issue ?
We have already tried the following :
1) BOT is correctly writing the credentials so there is no issue at all on that.
We are facing a very typical Issue related to automation of Power Builder application through Blue Prism.
Issue : We have a stand alone Power Builder Application (typical desktop application installed via exe) which connects to the Oracle database through Oracle 11g client. This application has its own mechanism of authenticating the credentials which are stored in Oracle Database.
We installed this application is our local laptop and manually entered the credentials and manually clicked the login , it is allowing us to access.
But when we wrote a BP Program to do the same it gives us authentication failed . can someone help us out on the same what could be the issue ?
We have already tried the following :
1) BOT is correctly writing the credentials so there is no issue at all on that.
1 REPLY 1
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31-07-19 11:52 AM
Hi,
Generally, there could be two possible reasons:
FIRST: Pressing "Sign On" button doesn't work correctly. If you use "Mouse Click" event, you might need to use "Key Press" event instead.
SECOND: Writing Credentials doesn't work correctly. If you use "Write" State to put the credentials, you might need to use "Send Keys" instead.
Hope this helps.
------------------------------
Tetsuji Junicho
Manager of RPA Practice Grp.
Accenture Japan
Asia/Tokyo
------------------------------
Generally, there could be two possible reasons:
FIRST: Pressing "Sign On" button doesn't work correctly. If you use "Mouse Click" event, you might need to use "Key Press" event instead.
SECOND: Writing Credentials doesn't work correctly. If you use "Write" State to put the credentials, you might need to use "Send Keys" instead.
Hope this helps.
------------------------------
Tetsuji Junicho
Manager of RPA Practice Grp.
Accenture Japan
Asia/Tokyo
------------------------------
