Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Not able to authenticate in Power builder application through BluePrism.

ParagVaishnava
Level 3

‎31-07-19 10:55 AM

Hi,

We are facing a very typical Issue related to automation of Power Builder application  through Blue Prism. 

Issue : We have a stand alone Power Builder Application (typical desktop application installed via exe) which connects to the Oracle database through Oracle 11g client. This application has its own mechanism of authenticating the credentials which are stored in Oracle Database. 
We installed this application is our local laptop and manually entered the credentials and manually clicked the login , it is allowing us to access. 
But when we wrote a BP Program to do the same it gives us authentication failed . can someone help us out on the same what could be the issue ? 

We have already tried the following : 
1) BOT is correctly writing the credentials so there is no issue at all on that. 

0 Likes
1 REPLY 1

TetsujiJunicho
Level 9

‎31-07-19 11:52 AM

Hi,

Generally, there could be two possible reasons:

FIRST: Pressing "Sign On" button doesn't work correctly. If you use "Mouse Click" event, you might need to use "Key Press" event instead.

SECOND: Writing Credentials doesn't work correctly. If you use "Write" State to put the credentials, you might need to use "Send Keys" instead.

Hope this helps.

------------------------------
Tetsuji Junicho
Manager of RPA Practice Grp.
Accenture Japan
Asia/Tokyo
------------------------------
0 Likes