Observation - Blue Prism Pin to Taskbar

[Tejaskumar_Darji]

Hi Team,

I have Blue Prism pinned to my taskbar, but when I open it, it opens a new tab instead of using the pinned one.

I've noticed this issue for the last two versions. I tried reinstalling and doing a fresh install, but the problem persists.

Is anyone else experiencing this? It looks awkward since it always shows two taskbar tabs for Blue Prism.

Like this as shown in image

[steven.boggs]

Hi Tejas,

Check if the first pinned icon is pointing to 'AutomateS.exe' instead of 'Automate.exe' -- AutomateS is just the launch mechanism for the Blue Prism user interface, to which the Blue Prism installer creates a shortcut in your Start menu and desktop. AutomateS just displays a splash screen while Automate.exe compiles, then AutomateS is closed once Automate.exe (Blue Prism user interface) is displayed on screen.

[Tejaskumar_Darji]

I removed the icon from the taskbar several times and then re-pinned it by opening BP through the Windows search bar.

To test your suggestion, I opened AutomateS.exe and Automate.exe, but both open a new tab on the taskbar, even though BP is already pinned.

See path below in the snapshot,

[steven.boggs]

Thanks for checking it's not just AutomateS.

I'd suggest opening a Support ticket to report this to our Product team as a UI/UX issue. This may already be under investigation internally, but if not, flagging this for them to look into would be helpful to address it in future releases.