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Problems with the MAPIEX – Move Mail – when we want to move an e-mail to the top level Inbox

Anonymous
Not applicable
  We have problems with the MAPIEX €“ Move Mail €“ when we want to move an e-mail to the top level Inbox.   According to the guide, this is the rule: €œMove to Sub-Folder €“ the Name of the folder to move it to. If this is excluded, the e-mail is moved to the inbox.€   But this doesn€™t work €“ the e-mail isn€™t moved, and €˜Success€™ is True and no error message is present. Has anyone any experience with this action?
1 REPLY 1

AmiBarrett
Level 12
It's probably because it's only looking within the list of subfolders to begin with. Returning 'Success' just means it didn't encounter an error while trying to move - which it wouldn't have been able to, since 'Inbox' isn't a subfolder. Now, if you had tried moving the message to some other subfolder, and there was a permissions issue or something, that would return something other than 'Success'. You'll probably want to put in a conditional check in the code stage so that if the folder name is 'Inbox', it goes to the Inbox Folder object instead of looping through Folder.Folders to find it.