Required pattern not supported by self or ancestor - grid pattern

[RicardoFerreira]

Hello!

I have this error only on windows server "Required pattern not supported by self or ancestor - grid pattern" , there is any fix to this error? this appers when i try to get all rows from a UI table

(Blue Prism 6.9)

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Ricardo Ferreira
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[RicardoFerreira]

Hi! unfortunately so far I have not been successful and you managed to do the steps that Ben presented?

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Ricardo Ferreira
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[RicardoFerreira]

I have tried several times to add a new object but the pop-up is not detected. I'm completely out of ideas.

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Ricardo Ferreira
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[SharmilShah]

Hello @Ben.Lyons1,

It would be great if you can share snap/video. I tried with given steps but seems like I am missing something.

Thanks​

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Sharmil Shah
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[Ben.Lyons1]

Hi All,

Sorry I don't have an example to hand, do you know of a publicly accessible website this could be demo'd on?

Regards

Ben

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Ben Lyons
Product Consultant
Blue Prism
UK
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[SharmilShah]

Even I am also not sure. Does anyone know about website to demo'd on?

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Sharmil Shah
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[Ben.Lyons1 · Accepted solution]

Hi All,

I've just tried testing it with a "pretend" pop up, by just clicking open in new window.

I think this is a limitation with respect to Chrome integration, as it works fine with Internet Explorer. Please review this help article and if you're still having difficulty, raise a ticket it with the support team.

http://portal.blueprism.com/customer-support/support-center#/path/Automation-Design/Application-Integration/Chrome/1301422882/Why-am-I-unable-to-spy-elements-under-Browser-Spy-Mode-with-Chrome.htm

Regards


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Ben Lyons
Product Consultant
Blue Prism
UK
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[RicardoFerreira]

Unfortunately I already use this command and the problem continues. it was as I mentioned earlier, I have no problems on windows 10, by the way, I can get the table via UI, but when I do exactly the same process on windows server it gives the error "Required pattern not supported by self or ancestor - grid pattern". is it missing to install something on the server?

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Ricardo Ferreira
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[Ben.Lyons1]

Hi Ricardo,

I'm not sure if there are any reported differences in functionality between Windows 10 and Windows Server. I recommend reporting via support ticket.

They may be able to assist you further and if not they can raise it as an issue.

Thanks

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Ben Lyons
Product Consultant
Blue Prism
UK
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[RicardoFerreira]

Hi Sharmil, any news?

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Ricardo Ferreira
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[SharmilShah]

Hi @RicardoFerreira,

Sorry for delay but I'm unable to figure out about steps which Ben mentioned. I figured out another solution ​that would serve the purpose: 

1) Press CTRL+A on web page (from where you're trying to extract data as a table)
2) Press CTRL+C
3) Open excel sheet and paste it into excel sheet
4) Copy required data from Excel sheet and take it as collection

I have mentioned above steps in short (excel handle, create instance, show excel etc) but let me know in case you want full steps.

Thanks,
Sharmil

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Sharmil Shah
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