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Spy issue in Web Application

Akhlesh_KumarJi
Level 4

‎05-04-18 06:01 PM

I am trying to read a web page - Service Now, contains HTML table (Page is looking like Gmail Page). I need to click one field of first row, read the data, then iterate in loop for remaining rows. With AA mode, elements are getting spied. But when I click on Highlight, BP stops working. With HTML mode BP is not taking elements as individual. It is taking whole table as one element. So I am not able to use HTML mode for my purpose while AA is causing BP crash. I tried Region mode also which is working. My preferable choice is to use HTML and AA mode. Any help on this issue. Thanks.
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6 REPLIES 6

John__Carter
Staff
Staff

‎05-04-18 09:47 PM

Maybe try using a different Application Manager Mode is AA mode is having problems.
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Anonymous
Not applicable

‎08-04-18 05:05 PM

Hi Akjindal, I'm also encounter same issue in service now. Total BP is crashing.   @John - I have tried Using different Application Manger Mode but still I hitting same error. My BP version is 5.0.30.  How to Solve this issue ?
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Denis__Dennehy
Level 15

‎11-04-18 08:11 PM

Try using Get HTML on your table and parsing the returned HTML if Get Table is not returning the data in a format that us usable.
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RobEvans
Level 2

‎11-04-18 08:20 PM

We've hit the same issue, we think. Again ServiceNow. Have either of you had any luck identifying fix or work around?
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Akhlesh_KumarJi
Level 4

‎19-04-18 01:50 AM

I didn't try Get HTML and Get Table. I figured out one more solution. I used UIA mode available in BP v6.2. I am able to spy and highlight every element of service now. But sometimes UIA mode is also taking time too much time to highlight.When I click on new Tab red box appears suddenly. Apart from this from Object studio UIA mode is working but from Process studio, BP is going to hang state- Not responding. (This is happening for one element- I also tried making a new Object for that particular element i.e. only one element in Application modeler). I don't think this is memory/storage full problem or Application modeler attribute problem.    
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Leo_Kalai_Chelv
Level 2

‎24-05-18 06:07 PM

Try this, note down SNOW result table's unique properties like ID, class by view source(right click IE->view source/inspect element). Open BP's Application Modular and create new html element of HTMLTable type. Manually set element's properties like id,class and tagname=TABLE and try to highlight it. If you can highlight it successfully then using read stage's GetTable option, we can export entire table results as collection
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