Trigger Process in Blue Prism when email arrives in Outlook

[AdilHussain1]

Dear Members,

I need help with triggering process in Blue Prism whenever new email arrives in Microsoft Outlook A process is Triggered in Blue Prism. So is there any solution or any video or links please do share here or send me email adilfuwad007@gmail.com 

Thanks in advance.

Regards,

Adil

[NarayanShrawagi]

I have implemented it in below way and it works fine.
Create a rule to start an application when an email is received. You can then start the process by using "automate.exe" command line, triggering a schedule or running the process directly, e.x. "Automate.exe /run Process1 /sso"

If you use outlook 2016, you will need to enable UnsafeClientMailRules to get the "start an application" option.
You can do this by going into regedit, navigate to "Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Security", create a new DWORD named "EnableUnsafeClientMailRules" and set it's value to "1".

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Narayan Shrawagi
Senior Consultant
T systems India private limited
Europe/London
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[Nannevan_der_Wa]

​Hi Narayan,

I was wondering what happens when a process is already running, and meanwhile an e-mail comes in which triggers a new process whereas the machine is already occupied?

Best,
Nanne

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Nanne van der Wal
Advisor
EY
Europe/Amsterdam
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[Walter.Koller]

"unsafe" rules are disabled in our environment and the registry key did not enable this feature.
Instead we added VB code that is executed when the "new mail received" event fires.

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Walter Koller
Solution Manager
Erste Group IT International GmbH
Europe/Vienna
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[NarayanShrawagi]

Hi,
We have used checks in the process to start the process only if there is sufficient license and resource capacity. So if there is sufficient license/resource available, even two process can run in parallel, else, it will be queued and only started once other process ends/

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Narayan
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[ClarisseLeynes]

may I know how and when exactly do you check if there is available resources before you run the next process? ​Does it not costs a lot in CPU usage? I used to try to check the session id status in my powershell script but it eats most of my cpu - like 99% - whenever it checks if there are available resources

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Clarisse Leynes
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[NarayanShrawagi]

Hi Buddy,

we have included a license feature in the process. so it checks if the license limit has been reached, regarding resource name , we can pass resource name /machine name along with process name as input, so it execute process on dedicated resource or use blueprism feature of available resources. Please revert if any specific query.

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Narayan
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