Product Forum

Compatibility View on Internet Explorer & Mouse Freeze

Hello All, What will be the impact on Blueprism automation if a website or a portal does not support Compatibility View on IE 11? Below is the issue I am encountering:- When I login into a browser based application...

Action failure in Navigation

Hi, Not able to navigate to another webpage using navigate properties even if given relevant application modeler URL is correct and error is "Object reference not set to an instance of an object". Kindly suggest.

New Knowledge Base does not offer export to PDF option

The new BP Portal interface (shiny!) no longer offers the option to download a PDF version of a given Knowledge Base article. This feature was very useful, to keep a handy offline reference of most-used pages. Just printing the whole page to PDF do...

Job Queue

I want to start one process in a queue on a robot which is busy on another process. Process B should start once Process A completes. I get Process A on thursday which is expected to run till Saturday on a machine. Now Process B is ad hoc and I have a...

Unable to spy element inside a iframe

Hi All, currently i am working with a web based application, where i am trying to spy a text box which placed inside a i frame .In application modeler AA mode can recognize that text box, but unfortunately whenever i am trying to spy it Automate.exe ...

Environment Variables

Hello, How can I prevent Environment variable to be access by only a particular process ? Say for I have 5 processes, I want few environment variables to be accessed by Process1 only and should not be accessed by other processes. Thanks.

SAP spying using SAP Mode and conditional (intelligent) wait stages

Afternoon, I am successfully spying out fields within SAP and my process is working fine until I attempt to use a conditional wait stage where the condition is using a SAP Mode spied element. My process opens the SAP Logon 740 application and selec...

Web-application Spy

Hi, when I am trying to spy the web-application for the certain text I am able to spy the value correctly but in the attribute parameters value it is showing as "javascript:runReport()". Because of this my process always failing. can you please h...

Blue Prism hangs when interacting with outlook (MAPIEx)

Our robot picks up work from a mailbox and moves it to another folder. Randomly, Blue Prism will hang/stall/freeze when it attempts to interact with outlook. When it is hung, the process also at times cannot be killed in task manager, leading me to...

YOU ARE NOT AUTHORISED TO CALL THIS WEBSERVICE

Hi, i have exposed one object as web services and i want to consume that web services from the BP. when i am trying to Consume BP web services i am getting the following error. "YOU ARE NOT AUTHORISED TO CALL THIS WEBSERVICE"ï»¿ can you please he...

Auto alters when Blue Prism/Process is not responding

Is there any was where BP can triggers when BP is stuck due to unexpected message pop ups or applications is not responding or process is taking longer than expected.

Retrieving Data from Excel using OLEDB

Is it possible to use OLEDB on an excel which is not saved physically, and just opens from certain actions in an end application? If yes, can someone guide me on how to set the connection string?

Stop command for a process from another process

Hi, We are trying to allocate resources for processes and there is a need for a stop request from a master process for an ongoing process which has less priority than an incoming process. Can we stop a process from another process? Or how can we ac...

MAPIEx Email retrieval and Item Queue

Hi, I had a few question I hope you could answer regarding MAPIEx. Question 1. I just got MAPIEx "List Mails Within DateTimes" working, however, this process is incredibly slow and I have already enabled Cache feature. Is this normal and are there...

Resolved! OleDB for Excel - Provider is Not Registered

I'm working on a process that's using the Utility Data - OLEDB object. I set up my process based on the Learning Guide Blue Prism - Data OLEDB. I've continued to have the error "Provider=Microsoft.ACE.OLEDB.12.0" provider is not registered on the l...

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