inconsistent behaviour in unattended mode

[RiteshRanjan1]

Hi,

We're trying to automate a sequence of tasks in a web based application.
one of the task involves, placing the call from application.
What we're doing,
1. writing a set of number in text box
2. sending 'TAB' using 'global send key event' to go to 'place call' button
3. send 'Enter' using 'global send key event' to place the call.

the place call button acts as dual nature. when text box is clicked and cursor is in blinking inside the text box, the place call button acts as calling button, else the same button opens up the phone book directory.

we're entering the text and trying to use the calling feature of the button, it always works fine in attended mode whereas Blue Prism shows inconsistent behaviour when it is run in unattended mode. Sometime it works fine, sometimes the call is not being placed.

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Ritesh Ranjan
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[MattPalmer]

Running in unattended mode can be exponentially faster than when you run the bot attended or on your desktop.  You'll often need to build in intelligent or dumb waits into the business object in order to throttle the bot so that it doesn't run faster than the web page or the software that your are automating.  So, if you don't have waits built into your object, I'm guessing that will do the trick.

Matt

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Matt Palmer
Business Process Specialist
Chesapeake Energy
America/Chicago
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[RiteshRanjan1]

Thank you for your response, we've already used static wait time at multiple places to slow it down the bot, however it's not helping.

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Ritesh Ranjan
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