In CS0015953, Lincoln is requesting the following as an enhancement:
Some of our users are receiving a Snowbound -1 error when they attempt to view images. SS&C instructed us to change the Java Max Heap size to 512m in the contentviewer.bat to prevent the issue. However, the bat file is specific to the user and gets overlaid frequently. Please update the Content Viewer to default the Java Max Heap size to 512m.
