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HowardBlake
Level 5
Status: Not Planned

Currently if a submitted batch requires verification the document is held at a 'verification required' stage and the batch cannot be progressed without manual verification.

It would be good if the Decipher VBO could be enhanced to allow a virtual worker to retrieve any verification issues and assign exceptions or correct issues automatically if appropriate.

E.g. If a document submitted does not have a mandatory field populated then instead of stopping the batch progressing until manual intervention occurs allow a virtual worker to handle the verification instead of having to rely on manual intervention. The virtual worker could then set an exception on the batch, allow data capture to still take place and move any failed document in the batch to a new 'Failed Verification' work queue that can be managed outside any current processing.

1 Comment
Ben.Lyons1
Staff
Staff
Hi Howard,

Thanks for the suggestion, we'd certainly like to increase the level of interaction available between Blue Prism and Decipher.

In the mean time, have you tried using the options to split batches with high confidence documents? This will enable high confidence documents to be passed back to Blue Prism and only those that require manual verification will be held up.

Thanks

Ben