Interact time spent on form activities

[ZdeněkKabátek]

A client wants to calculate the savings which the automated process brings. As Interact is part of the end to end automation the client asked whether it is possible to measure how much time a user spends on an Interact form activities. At this moment there is no way how to get this information. It would be useful for reporting purposes to have something like that available.

The closest solution could be taken from AuditDB database and table Audit. There is a timestamp when the form is created (by the robot) and when the form is submitted by a user but if the user does not work on the form immediately when the robot creates it there is a time gap which can't be identified.

Thanks.

Regards

Zdenek