We have dedicated queues on our Chorus databases for robotic processes. We sometimes see associates will leave an item they worked as locked or assigned to themselves, but in a queue waiting for a robot to process. We need an easy way to alert users to release items for robotic processing
Immediately present a window to the user letting them know they are locked or assigned to an item in a robotic queue. The message "You are now locked to an item in a robotic queue. This prevents further action on the item. Please release from this item, or move out of the robotic queue."
