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gmunden
Staff
Staff
Status: Reviewed

We have dedicated queues on our Chorus databases for robotic processes.  We sometimes see associates will leave an item they worked as locked or assigned to themselves, but in a queue waiting for a robot to process.  We need an easy way to alert users to release items for robotic processing

Immediately present a window to the user letting them know they are locked or assigned to an item in a robotic queue.  The message "You are now locked to an item in a robotic queue.  This prevents further action on the item.  Please release from this item, or move out of the robotic queue."