Work queue Trigger

[EmersonF]

Hi guys, I was thinking, a lot of times we need and we think that our park of automation is as much as "smart". I know that the blue prims scheduler exists and is very useful, but I think if there was a modality where Would it be possible to trigger the process when an item entered the queue?

I think that the response time of an automation could be better.
Think of the scenario, I have a process that looks up a due citizen's history on a government website and sends that information to the analyst at the other end, the analyst wouldn't have to wait for action. The scheduler run to have the information, 
because at the exact moment the item entered the queue the robot would be started on demand. This could even be included in the RPA as Sass

[chris.strong]

Thank you @EmersonF,

I’m closing this one down as a Duplicate, as I’ve just set another request to Under Consideration for the same idea.

• Ability to allow schedule to fire based on other criteria

Kind regards

Chris Strong

Blue Prism Product Manager

​

[chris.strong]

Hello @EmersonF 

This has now been delivered through the SS&C Blue Prism Next Gen platform with the introduction of Triggers, which provides the ability to Start automation flows using triggers (including Work Queues with tags and time-based scheduled triggers).

Examples of what can we setup now:

• When a specified Work Queue has 100 or more pending items, start an automation.
• Every hour between 09:00 – 16:00 Monday – Friday, if a specified Work Queue has 1 or more pending items, start an automation.
• Every 15 minutes, if Workqueue1 has 1 or more pending items, start an automation
• Every 15 minutes, if Workqueue1 has 1 or more pending items with the tags “ImportantClient” and “Stage6”, start an automation

Related ideas:

• Triggers in queues
• Work queue Trigger (This idea request)
• Ability to allow schedule to fire based on other criteria

Kind regards

Chris Strong

Senior Product Manager

SS&C Blue Prism