Getting error while configuring DB (New connection)

[Sindujaravi]

Hi 

I am getting below error while configuring DB (MSSQL) for blue prism. I have checked the SQL instances  everything is running but still getting below error. Please provide some solution.
 "The following error has occurred:
Unable to determine whether database exists - A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server)"

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Sinduja ravi
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[gmarquez]

Hi Sinduja,

For the Database Server field, is MSSQL the name of your SQL server? You will need to put in the correct name of your SQL server in this field. Let me know if that resolves your issue.

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Gabe Marquez
Technical Support Engineer
Blue Prism
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