02-09-20 04:04 PM
Answered! Go to Answer.
09-02-22 08:14 AM
Hi David,
We are facing the same issue as Jan above. We get same error msg : Could not execute code stage because exception thrown by code stage: Failed to start sessions. Currently using BP 6.10.2. We tried the things from your troubleshooting, but it's not working for us.
09-02-22 08:52 AM
09-02-22 09:00 AM
Hi Jeswin,
The problem is that, the only process that stays in Pending is the login agent. So we tried to run this process from another resource through command line. When a process stays in pending its working, but when the login agent.... nothing happens.
09-02-22 09:21 AM
09-02-22 11:04 AM
Hi Jeswin,
When we open it in debug mode, it does it job, it put the pending session to terminated which is OK for us, but when we try it on a real process it put the process to completed. After that, we tried to run it from scheduler, scheduler can execute Scheduler VBO but nothing happens with the pending session. This problem occured only with login or logout agent. For example the login agent in pending session is on resource PC 2 and we want to execute the Scheduler VBO on resource PC 3 but still nothing.
Can we somehow identify what can cause this problem? Do you have any solution for us?
09-02-22 02:10 PM
09-02-22 03:35 PM
Hi Peter,
Can you check section 7 of the attached guide for troubleshooting. It goes through some of the connection issues customers have seen. If it does not work, please open a ticket to BP support and in the description state, 'Please assign ticket to David Dinh per instruction'.
Thanks,
David
08-03-22 05:47 AM
11-03-22 03:46 AM
13-03-22 07:43 AM