While reading data from edge browser, bot is failing with error-The operation has timed out

[Praveen_KumarBe]

Hi Guys, Good evening
Hope you are doing good, I am facing below issue.

While reading the  Table data from  web Browser application, Bot1 is failing with exception.
Error : failed to perform step 1 in read stage get result list on page get result list- The operation has timed out.
If  i ran in debug mode , Bot1 is able to read the table data but failing with above error from control room.
We are using edge, Same logic and same elements are working for  Bot2 but not for Bot1.

Could you please help me in resolving this issue.

[lookman]

Hi Praveen.

When working in debug mode, it is quite common for things to work because the operation is going fairly slowly. Once you're in the control room, things move much faster which will often introduce issues, like you are seeing.

Are you using an intelligent wait before attempting to read the table? If not, consider doing so or at least try increasing the amount of time you are waiting before attempting to read the element.

jack

[bruce.liu]

Hi Praveen,

There is a configuration option called BrowserAutomation.DefaultCommunicationTimeout found in automate.exe.config as documented here. Please see if increasing this value on Bot1 slightly would help minimise the occurrence of the issue.

[Praveen_KumarBe]

Thank You for the response, Jack look and Bruce Liu.
I have tried both of your inputs, but this has not resolved the issue and the issue is not regular.
Could you please suggest any other solutions so that I can do work on it.