22-08-23 03:31 PM
Hi, we are having an odd issue on a couple of our VMs - whenever our system tray is interacted with, or the sound icon (shown in screenshot with the red cross on it), the windows troubleshooter pops up and attempts to identify an unknown issue. This is interfering sometimes with automations.
There are no audio drivers or devices installed on the machine, I have tried disabling 'Unknown device' in device manager on the VM, no sound device is showed on device manager.
Has anyone seen this before?
24-08-23 01:51 PM
This is not a Blue Prism issue, but you can turn off the feature to detect new hardware by the Windows registry.
https://learn.microsoft.com/en-us/windows/client-management/mdm/policy-csp-deviceinstallation