cancel
Showing results for 
Search instead for 
Did you mean: 

Blue Prism application not responding

SoumyaPatil
Level 2
Blue Prism application is  hanging for more than 30 minutes when trying to view properties of certain stages like Action , Start, End , Page , Process etc.
2 REPLIES 2

ashish.easow
Staff
Staff
Is it for all, or only for some. if there is latency between the client which you are using and the app server/DB, this happens. try running a trace route and ping from the command line to check the latency and hops, if that is the problem, you will have to access it through a VM in the same DC, basically with less latency

AdamHolubik
Level 2
I am having a similar issue when opening the properties for: Start, End, Code, Process, Page, or Action stages, as well as the Business Object properties. The delay is only about 30-60 seconds and is the same whether the connection is with a local database or with a database on the app server.