Our robot picks up work from a mailbox and moves it to another folder.
Randomly, Blue Prism will hang/stall/freeze when it attempts to interact with outlook. When it is hung, the process also at times cannot be killed in task manager, leading me to believe that it is still busy, or waiting for something. We are on a VM - Windows 7 64bit.
Usually when this happens we restart the VM, and it works again, but a few times lately, this hasn't helped. Could this be due to VM performance?
Cannot see anything related in event logs.
We are on 5.0.32
Any ideas?