Browser Extension 6.10.5

[PedroMariano]

Hello Everyone,

I've upgraded Blue Prism to 6.10.5 and installed the same Chrome browser extension, but it doesn't work, it keeps giving me this error "Internal: Failed to perform step 1 in Navigate Stage 'Launch' on page '1. Launch' - The browser extension was not detected, please check that it has been installed and enabled. For more information, see the browser extension user guide."

I also noticed something strange, when I launch Chrome manually, the extension is grey, it looks like it is not enabled, but it is. When I launch Chrome with Blue Prism, it turns to blue, but still gives me the error.

[kirtimaantalwar]

Hi Pedro,

You can refer to below Blue Prism Article to resolve the "Browser Extension was not detected" Issue - 

Support Center | Blue Prism Portal

I hope this proves useful to you.

Many Thanks,
KirtiMaan Talwar