Cannot launch Active Directory Users and Computers as different user

[rabbanir]

Hi,

I have created a batch file with the following command (with username and domain replaced with relevant details of course):

runas /netonly /user:username@domain "mmc %SystemRoot%\system32\dsa.msc"

 Using the Utility - Environment::Start process action I launch this batch file and it opens up the command prompt to enter the password:

After entering the password however nothing happens.

If I try this manually outside of blueprism same thing happens unless I run the batch file as administrator; this is when active directory users and computers launches as expected after entering the password.

I'm guessing I need to get blue prism to launch the batch file as an administrator? Any help on this would be greatly appreciated.

[harish.mogulluri]

Hi @rabbanir 
Based on the description you provided above, it sounds like you need to open blue prism as admin and check  that will  change any thing. 

Below I provided KB article and discussion about running Blue Prism as Admin.

https://support.blueprism.com/en/support/solutions/articles/7000078521-bpe-error-similar-to-internal-failed-to-perform-step-1-in-navigate-stage-launch-on-page-launch-

https://community.blueprism.com/t5/Product-Forum/Unable-to-attach-Local-User-and-Group-Manager/m-p/117086#M52382

[SayeedBinAbdullah]

Hi @rabbanir 

Have you tried the following command?

echo your_password| runas /netonly /user:username@domain "mmc %SystemRoot%\system32\dsa.msc"

Best Regards,
Sayeed Bin Abdullah

[rabbanir]

Hi Harish,

thank you for the suggestion, Running blue prism as admin works thank you. This is fine for while I am building the automation however when running this in control room how would I get around this?

[harish.mogulluri]

HI @rabbanir 

Check below articles  it has the information about how to run the BP as admin even in Control Room. there are couple of settings  need to updated as per the suggestion described.

https://support.blueprism.com/en/support/solutions/articles/7000078521-bpe-error-similar-to-internal-failed-to-perform-step-1-in-navigate-stage-launch-on-page-launch-

https://community.blueprism.com/t5/Product-Forum/Unable-to-attach-Local-User-and-Group-Manager/m-p/117086#M52382