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14-09-21 06:34 PM
I can't seem to get this capture model to train. I've adjusted the numbers and selected Mark for training but nothing seems to happen and the 'last trained' field stays as 'N/A'. ML was enabled in the setup.
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15-09-21 02:47 PM
Hi Ben,
That's maybe a little strange (or a coincidence), but it can take a little while for a capture model to be created.
If you have access, you can check the capture model table in the database. The status column is either 1 or 2, 1 = unlocked, 2 = locked for training.
If it happens again, it's worth checking and if the status is 1, it would be worth raising a support ticket.
Thanks
Ben
That's maybe a little strange (or a coincidence), but it can take a little while for a capture model to be created.
If you have access, you can check the capture model table in the database. The status column is either 1 or 2, 1 = unlocked, 2 = locked for training.
If it happens again, it's worth checking and if the status is 1, it would be worth raising a support ticket.
Thanks
Ben
Ben Lyons
Principal Product Specialist - Decipher
SS&C Blue Prism
UK based
Principal Product Specialist - Decipher
SS&C Blue Prism
UK based
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15-09-21 08:16 AM
Hi Ben B,
Have you carried out the steps described in this link?
Thanks
Ben L
Have you carried out the steps described in this link?
Thanks
Ben L
Ben Lyons
Principal Product Specialist - Decipher
SS&C Blue Prism
UK based
Principal Product Specialist - Decipher
SS&C Blue Prism
UK based
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15-09-21 01:27 PM
Hi Ben,
Yes I enabled ML during setup of Decipher.
I deselected the ML from the Doc Type and then re-added it and it eventually showed a 'Last Trained' date. Not sure if that was a coincidence or not but that happened hours after it passed the periodic training mark.
Yes I enabled ML during setup of Decipher.
I deselected the ML from the Doc Type and then re-added it and it eventually showed a 'Last Trained' date. Not sure if that was a coincidence or not but that happened hours after it passed the periodic training mark.
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15-09-21 02:47 PM
Hi Ben,
That's maybe a little strange (or a coincidence), but it can take a little while for a capture model to be created.
If you have access, you can check the capture model table in the database. The status column is either 1 or 2, 1 = unlocked, 2 = locked for training.
If it happens again, it's worth checking and if the status is 1, it would be worth raising a support ticket.
Thanks
Ben
That's maybe a little strange (or a coincidence), but it can take a little while for a capture model to be created.
If you have access, you can check the capture model table in the database. The status column is either 1 or 2, 1 = unlocked, 2 = locked for training.
If it happens again, it's worth checking and if the status is 1, it would be worth raising a support ticket.
Thanks
Ben
Ben Lyons
Principal Product Specialist - Decipher
SS&C Blue Prism
UK based
Principal Product Specialist - Decipher
SS&C Blue Prism
UK based
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15-09-21 02:57 PM
Thanks Ben. The database flags are very useful to know, I will check those if it happens again. Thank you!
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17-09-21 03:38 PM
Hi Ben - I am running into this issue again. When you select "mark for training" - should that lock the capture model right away or is there a delay? The state in the database is still "1" even though "marked for training" is selected.
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17-09-21 03:41 PM
Hi Ben,
It should be more or less straight away.
Please can you raise this as a support ticket? Mention that you've discussed it with me and I can discuss it with the respective support agent.
Thanks
Ben
It should be more or less straight away.
Please can you raise this as a support ticket? Mention that you've discussed it with me and I can discuss it with the respective support agent.
Thanks
Ben
Ben Lyons
Principal Product Specialist - Decipher
SS&C Blue Prism
UK based
Principal Product Specialist - Decipher
SS&C Blue Prism
UK based
