Chatbot integration with Blue Prism

[vinodchinthakin]

Hi,

We are trying to create a chatbot using tools which are available online, then wants to integrate with Blue Prism.
Now we have created a flow in Microsoft Power virtual agent , facing issue while integrating with Blue prism using api (which is downloaded from DX), can any one help in fixing it.

Does anyone know any chatbot tool which can be integrated with blue prism.
pls share some articles or video url's for reference.

thanks in advance

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vinod chinthakindi
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[ewilson]

@vinod chinthakindi,

This is a bit confusing. Originally, it sounded like you were having issues calling a Blue Prism process/VBO from within your Power Automate flow. Your most recent post says you're getting a 404 when you try to call an actual Power Automate endpoint which is completely different. Have you published an Azure Function for this endpoint?

Cheers,
​

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Eric Wilson
Director, Partner Integrations for Digital Exchange
Blue Prism
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[vinodchinthakin]

Hi @ewilson

We have published an Azure Function. The host  powerplatformconnector20210427122451.azurewebsites.net is working fine. 
Is this the correct host of power automate?
If possible, can we jump over a quick call.

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vinod chinthakindi
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[vinodchinthakin]

+ pls find attachments

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vinod chinthakindi
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[ChrisHogan]

Vinod,

If you are running Blue Prism in an on-premise environment, then you will have some challenges. The Power Platform Connector communicates with the Azure function, which it turn invokes the Blue Prism SOAP service of your process. The Azure function is in the cloud, and natively has no way of communicating with your on-prem Blue Prism instance. There are a couple of suggested approaches:

1) You can run your Blue Prism instance in Azure alongside the Azure function
2) You can install the Power Platform Data Gateway to allow on-prem accesses from cloud native resources (https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/gateway-reference)
3) You can run the Azure function on a local IIS Server and make the rest endpoint publicly accessible to your Power Platform Connector

Hopefully one of these scenarios will support your requirements.

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Chris Hogan
Senior Ecosystem Architect
Blue Prism
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[vinodchinthakin]

Hi @ChrisHogan

Thanks for sharing the articles. We are going with second approach using data gateway.
we have installed data gateway and configured with the steps mentioned in the url. But the data gateway is not visible in the power automate.
pls refer attached screenshots.

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vinod chinthakindi
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[vinodchinthakin]

Hi @ChrisHogan @ewilson

1) You can run your Blue Prism instance in Azure alongside the Azure function
We have created BP instance in Azure and created a custom connector by importing blueprism swagger api. while testing we are getting an 400 error
message": "A connection attempt failed because the connected party did not properly respond after a period of time,
or established connection failed because connected host has failed to respond. A connection attempt failed because the connected
party did not properly respond after a period of time, or established connection failed because connected host has failed to respond."

2) You can install the Power Platform Data Gateway to allow on-prem accesses from cloud native resources
we have installed data gateway and configured with the steps mentioned in the url. But the data gateway is not visible in the power automate.

Pls refer previous attachments.

Can you guys pls suggest some solution?






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vinod chinthakindi
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[EmersonF]

So ... when I faced this situation I used the IBM gateway restricting only to the link of my exposed process, with that I was able to expose the link to Azure and to be able to use the service bot, it is worth the try ..

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Emerson Ferreira
Sr Business Analyst
Avanade Brasil
Recife
081988869544
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[vinodchinthakin]

Hi @EmersonF

I have a query, Is Service bot API free to use or needs to pay for that?
can you help us integrate Service bot with Blueprism using API?

Thanks in advance...


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vinod chinthakindi
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[EmersonF]

vinod, today azure service api is not free you need to have an active subscription.

What I recommend you do. Create a process that rotates in background mode that will be responsible for orchestrating your execution, after you create this process, right after you can expose this process to have access to wsdl and instead ibm security gateway to be able to export this endpoint on the network and call this new end point in your chatbot and pass the necessary parameters, this is one of the paths I follow.

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Emerson Ferreira
Sr Business Analyst
Avanade Brasil
Recife
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[vinodchinthakin]

Hi @EmersonF

Thanks for the suggestions.

We were stuck in the middle of the integration, so we need some help that can be discussed by screen sharing.
Is it possible to jump over a call. Pls can you share your id, so that I can send you a request.

Thanks in advance...

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vinod chinthakindi
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