Hi Nistha,
There is nothing obviously incorrect in your configuration. However, it's difficult for me to give anything more concrete without having been a part of the training.
I would expect Decipher to be able to read the form without issue. Can I assume the low resolution of your screenshot is not reflective of a low resolution image being used in Decipher? (because I can't read the document at all in the screen shot)
If it works by including the regex, then I would keep it in. Does this cause any issues?
Thanks
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Ben Lyons
Product Consultant
Blue Prism
UK
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Ben Lyons
Principal Product Specialist - Decipher
SS&C Blue Prism
UK based