Delete Queue

[jgregor4]

Hi, I have an old process that is no longer used and wanted to remove the queue as it is causing confusion in the control room. All the session logs have long since been deleted so there isn't any data that can be obtained from the queue items, however when going to delete there is an error to state that the queue is not empty so it cannot be deleted. There are no pending items and I was able to delete the queue in the development environment but unable to do so in production. Does this error mean that the queue cannot be deleted, if so is there a way round it, or does it potentially mean the access rights are not correct to be able to delete?

[Denis__Dennehy]

Your solutions should all be clearing down old Work Queue items rarther than just leaving them forever.  There is an action in the internal Work Queues object for deleting old items, there are examples of doing this in Templates/Lifecycle Orientation training\Process Examples. Old items can also be deleted manually from Queue Management.