DocuSign API Integration protocol error

[SrikanthReddy3]

Hi team, I am getting a protocol error while accessing through blue prism API but I am able to access it through Postman.
Can someone else help me to resolve this error?



Currently, I am using blue prism suggested Docusign VBO and attached here it for reference.

Thanks,
Srikanth

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Srikanth Reddy
Developer
Infosys
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[GeoffHirst]

Srikanth,

I just tried mine again, having closed down Blue Prism and it failed. Same error as yours.

To rectify the issue, I put the User ID into the subject box. 

My system is now working again. Also, on your scope make it "signature impersonation" (without quotes of course )

Also, check the common parameters on the api and make sure there isn't a value in the AccountID parameter.

Good luck.

regards

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Geoff Hirst
Senior DX Engineer - Digital Exchange - EMEA
SS&C Blue Prism
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[SrikanthReddy3]

Hi Geoff, After changing User ID into the subject box it is working fine.

Really Thanks for the quick responses.

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Srikanth Reddy
Developer
Infosys
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