Launching issues are usually not a problem with Blue Prism, it is usually something about how your application starts - experimentation is required. Sometimes you need to play with Application Modeller mode. Sometimes you need to start your process using the Start Process utility action and then attach to it, sometimes the application launches but the UI runs in a different process thread so you are not attached to the correct process - a little bit of experimentation and problem solving is sometimes required, every app is different.