Hi Sunil,
At my place of work we have a similar situation with no or very limited access to production. However, I find the Logs extracted to a CSV or XL extremely helpful in solving ongoing issues with processes. So much so that the extracted log will always be my starting point for analysis of a problem, and is always the first thing I ask for when starting on a new task.
But as BP Logs tend to be lengthy, a fair bit of filtering is required to get rid of
noise that is not relevant. In many workplaces (...including mine...) you might find the logging is partly switched off to keep the file size down. In such cases your talents for guesstimating will be very helpful and valuable in speeding up analysis.
While the Logs are readily available to me, the databases are a big no-no. No way I will ever get access to any of that, and perhaps due to that I put some time in reading and understanding the Logs where I perhaps might have ignored them otherwise in favor of another solution.
Other solutions will certainly give you a broader view over what went on in your process, but don't underestimate the BP Logs!
🙂------------------------------
Happy coding!
Paul
Sweden
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Happy coding!
Paul, Sweden
(By all means, do not mark this as the best answer!)