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Login fields clearing on website

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PrajjwalRai
Level 5

‎29-08-19 07:58 AM

Hi all

I am trying to login to a site using bp, but after writing the username and password and using the click action, both the fields get cleared as if nothing is entered. Any ideas as to why this issue is occuring, and how to get past this?

Regards
Prajjwal

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Prajjwal Rai
Application Engineer
Schneider Electric Private Limited
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14 REPLIES 14

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JoakimEklund
Level 6
In response to JoakimEklund

‎02-09-19 08:16 AM

To add onto my previous post, something that struck me that will probably work as well is;
1. Write username or password into a Notepad using the Write stage
2. Copy the text with CTRL+A and CTRL+C
3. Global Mouse Click the field in the application
4. Send CTRL+V with Global Send Key Events

/Joakim

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Joakim Eklund
Senior RPA Developer
Swedbank AB
Europe/Stockholm
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ChenglungTsai1
Level 5
In response to JoakimEklund

‎02-09-19 08:46 AM

Hi Joakim,

I agree with your approach but I think you can try replace step 1 and 2 by using "set clipboard" action.

This way will be more stable. 🙂


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Chenglung Tsai
Consultant
Avanade
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JoakimEklund
Level 6
In response to ChenglungTsai1

‎02-09-19 08:55 AM

Ah yes, this is definitely a better solution!

/Joakim

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Joakim Eklund
Senior RPA Developer
Swedbank AB
Europe/Stockholm
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0 Likes

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AmiBarrett
Level 12
In response to PrajjwalRai

‎03-09-19 03:34 PM

The above solutions with the clipboard should work just fine.

Just to note however, the complexity of needing to send shift in the other solutions should only ever apply if you're using "Global Send Key Event". If you just use "Global Send Keys", it should send as-is. So if your data variable value looks something like "Th!s!sN0t@P@55w0rd!", that should have no issues going through. (Side note, please don't use this as an actual password. :P)

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Ami Barrett
Lead RPA Software Developer
Solai & Cameron
America/Chicago
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PrajjwalRai
Level 5
In response to AmiBarrett

‎04-09-19 10:59 AM

Hi all
I was able to finally solve the problem, by using Global Send Key as suggested by Ami. Thanks all for your help and support.

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Prajjwal Rai
Application Engineer
Schneider Electric Private Limited
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