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Not able to Sign on using Windows Authentication

ShahulHameed2
Level 2
Hello, We are facing problem during logging in to the Blue Prism application when using windows authentication.   We are getting this error while logging in. "Signon failed - Local System accounts, guest accounts and anonymous user credentials are not compatible with a single sign-on configuration. Blue Prism will now exit. Contact your network administrator to resolve these configuration problems". The steps that we followed to setup the Blue Prism environment is We setup the environment with this configuration:              Windows 2012 Server R2 with Active directory service with a domain named €œBlueprism-test.com€.               MS SQL Server 2008 configured to login using windows Authentication. We created the security group named "BPSecGroup_Production_Admins" as mentioned in the €œActive Directory Integration.pdf€: We created a user €œrobo001€ in the €œblueprism-test.com€ domain and added this user as part of "Domain users" and "BPSecGroup_Production_Admins" Group that we created in step 2. We installed the Blue Prism application and configured the database with these parameters : Connection Name : BPRNew Connection Type : SQL Server (Windows Authentication) Database Server : localhost\SQLExpress Database Name : BPTTraining In the next screen our parameters were : Checked the radio button :  Use Microsoft Active directory authentication for single sign-on Domain Name : blueprism-test.com (We got the tick message with green font saying "Domain verified") We selected the "BPSecGroup_Production_Admins" that we created in step 2 Finally created the database. We checked the test connection and we got "Database valid" message. Now in MS SQL Server we created a user named "robo001 with these parameters: Login Name : BLUEPRISM-TEST\robo001 (from the AD Domain) Default Database : BPTTraining that we created in step 4 & 5. Server roles : public & sysadmin Usermapping : Checked the Database "BPTTraining" and provided following database role membership to the user robo001 for the selected db: bpa_ExecuteSP_Datasource_bpSystem bpa_ExecuteSP_Datasource_custom bpa_ExecuteSP_System db_owner public (We even gave additional roles like db_datawriter & db_datareader and tried too.  But believe db_owner is the superset) We believe we completed the configuration here. Now logged into the server using account €œrobo001€.   Opened the Blue Prism application, and clicked on Sign in button with the created connection €œBPRNew€.  We got the error :- ""Signon failed - Local System accounts, guest accounts and anonymous user credentials are not compatible with a single sign-on configuration. Blue Prism will now exit. Contact your network administrator to resolve these configuration problems". Could someone show which piece we are missing in here? Thank you Shahul
1 REPLY 1

CarlosCabaleiro
Level 2
Same issue on our side