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On some occasions - ERROR: Internal : A token must be provided to release a lock

EstebanCarrasco
Level 4
I'm having a problem On some occasions, the action acquire Lock does not return an exit token. Therefore when I try to unblock, the process stays stuck.   Any idea or is it a bug of the product? How do I solve this? I attach my screenshots.
4 REPLIES 4

NarayanShrawagi
Level 6
Please can you post sample  code u are using while lock?Also please post screenshot of Lock panel in the System tab.  I hope u are following the standard template code published by Blueprism.
Narayan

John__Carter
Staff
Staff
If Acquire Lock does not return a token then it means some one else has the lock.

Niteesh_ReddyBo
Level 5
If i'm not wrong you must be using 'Release Lock' directly. Instead of that create a logic to check if the lock is available & then only release the lock. This will make the process not to get stuck.

Niteesh_ReddyBo
Level 5
Disregard my previous comments...can you check if you are passing a data item for token?