29-06-21 04:25 PM
Hello,
I have setup a schedule in the Scheduler to execute a process at a certain time of the day. However, it does not execute the process even though there are no processes running on the runtime resource. I have tried to click "run now" and found that it works so i know that i have set up the schedule correctly.
Any suggestions?
Thanks,
29-06-21 11:15 PM
30-06-21 12:37 AM
Hi Dave,
Thanks for your quick reply. The Version is 6.9.0. I don't think it is an issue with the time zone either, although I am in EST the runtime resources as well as the application server are all on PST. I have tried looking at the "Recent Activity" under "Reports" but there is no reports for the process being executed. I know that sometimes it will show an exception if it occurred, but its like its not even getting to execute the first task.
What should I look for in the event viewer log?
Thanks
30-06-21 01:26 PM
30-06-21 01:35 PM
30-06-21 09:33 PM
30-06-21 09:39 PM
01-07-21 07:28 AM
01-07-21 09:01 AM
01-07-21 07:59 PM
Hi Dave,
We found the issue. The Reports tab was not showing our recent reports unless we changed the date range. Now we are seeing that the scheduled process is terminating due to another process running at the same time. The timezone is definitely tricky but I think we have got it figured out.
Thanks for your help with this.