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🎉Introducing Service Assist 2021.1🎉

It's been an eventful few months here at Service Assist HQ as we have been preparing for the launch of the latest version of Service Assist - 2021.1 - which was released 8th April. We've kept true to our original aim of offering a hugely scalable RPA...

Decipher Install - Decipher Server error

HiWe are installing Decipher on multi tenant platform. All Decipher components are installed on the same server and using SQL Authentication for SQL installation.We are receiving an error when installing the Decipher Server component.  It does create...

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Resolved! Change Customer ID - Interact / HUB

Hi,exists a way to change the Customer ID number after that the Hub's installation is completed?If a write error occured i think that it's possibile to change the mistake and reinsert the correct costomer id.Thanks u,------------------------------Amb...

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SAP Freezing

Hi AllJust wondering if someone will be able to guide me in the right directionWe have a process that interacts with SAP.The process post Journal into SAP using the following TCodes ZFI_I004 for AX(Accrual journal) and ZFI_I001 for SX(Reallocation Jo...

Resolved! Triggering processes

Hello,I'd like to know if is there a way to, instead of scheduling a process, triggering it via receiving an email, or checking if a specific file in an folder was edited.Thank you in advance.------------------------------Marco RamosRPA DeveloperKPMG...

Schedules - Delays between Tasks!

Hi All,Can someone please advise if there is such a thing as a recommended delay time between tasks in a schedule? I understand that a wait may be used essentially to allow resources to load and be available for the next task but have been advised by...

Problem with Get all Items

Hello everyone,I have a problem: We have a Windows application in which we have previously read a table (recorded as a List View Element) with "Get all Items" as a collection. Now this Windows application will be updated to a new version. In this new...

Resolved! Automation Behavior changes on different Run time Resources

Hello All,We developed an automation which interacts with UNIX OS and does password reset . The automation works as expected in debugger mode . When we run it on various Run time Resources the behavior is not predictable.We see in few RR it completes...