Spy issue in Web Application

[Akhlesh_KumarJi]

I am trying to read a web page - Service Now, contains HTML table (Page is looking like Gmail Page). I need to click one field of first row, read the data, then iterate in loop for remaining rows. With AA mode, elements are getting spied. But when I click on Highlight, BP stops working. With HTML mode BP is not taking elements as individual. It is taking whole table as one element. So I am not able to use HTML mode for my purpose while AA is causing BP crash. I tried Region mode also which is working. My preferable choice is to use HTML and AA mode. Any help on this issue. Thanks.

[John__Carter]

Maybe try using a different Application Manager Mode is AA mode is having problems.

[Anonymous]

Hi Akjindal, I'm also encounter same issue in service now. Total BP is crashing.   @John - I have tried Using different Application Manger Mode but still I hitting same error. My BP version is 5.0.30.  How to Solve this issue ?

[Denis__Dennehy]

Try using Get HTML on your table and parsing the returned HTML if Get Table is not returning the data in a format that us usable.

[RobEvans]

We've hit the same issue, we think. Again ServiceNow. Have either of you had any luck identifying fix or work around?

[Akhlesh_KumarJi]

I didn't try Get HTML and Get Table. I figured out one more solution. I used UIA mode available in BP v6.2. I am able to spy and highlight every element of service now. But sometimes UIA mode is also taking time too much time to highlight.When I click on new Tab red box appears suddenly. Apart from this from Object studio UIA mode is working but from Process studio, BP is going to hang state- Not responding. (This is happening for one element- I also tried making a new Object for that particular element i.e. only one element in Application modeler). I don't think this is memory/storage full problem or Application modeler attribute problem.    

[Leo_Kalai_Chelv]

Try this, note down SNOW result table's unique properties like ID, class by view source(right click IE->view source/inspect element). Open BP's Application Modular and create new html element of HTMLTable type. Manually set element's properties like id,class and tagname=TABLE and try to highlight it. If you can highlight it successfully then using read stage's GetTable option, we can export entire table results as collection