10-05-21 10:05 AM
Answered! Go to Answer.
24-10-23 04:59 PM
Hi @Joe Farr
Can you please clarify this for me.
25-10-23 09:35 AM
Hi Salman
A human will not be able to access the file any other way than through Interact. Interact stores the file in the File Service which is a database hosted on the Application Server where Hub and Interact are installed.
A Digital Worker can access the file using the download file action regardless of geographical location and copy it to a location you specify, which can be your local VM, and the human would be able to access it from there.
If you're looking to transfer a file between human users there are two options
Option 1 - user1 uploads file to Interact form -> Digital Worker receives the submission and Raises Submission to user2 -> user2 logs into Interact and the new submission and clicks download.
Option 2 - user1 uploads file to Interact form -> Digital Worker receives the submission and downloads the file to specified location -> user2 goes to that location to see the file.
To clarify, there is no way that user1 or user2 can use the link to the file in the File Service to navigate there directly.
Hope this helps!
Cheers
25-10-23 10:38 AM
Hi @Joe Farr,
Thanks for your detailed explanation.
As you said the file will be saved in a File Service DB where the human can't navigate to the link directly. But as i can see in this same discussion thread screenshot is attached where we can see the self-serve, self-serve-private folder is visible. Just want to know how Ambrogio able to navigate to the folder manually?
Screenshot is attached for your reference.
25-10-23 11:24 AM
Hi Salman
It was possible to see the folders on the Application Server in older versions of Interact but isn't any longer. The self-serve-private folder was restricted also so it wasn't possible to access the uploaded files it contained.
Cheers
25-10-23 03:22 PM
Hi Joe,
Thanks for your clarification.