The browser extension could not be detected

[NivethaS]

Hi All, 

Issue : After successful installation of Blueprism, in action 1 getting the below error while launching the website using both chrome & edge browsers. 

Internal : Failed to perform step 1 in Navigate Stage 'Navigate1' on page 'Action 1' - The browser extension could not be detected. No running native messaging host associated with the selected browser could be found. For more information, see
Troubleshooting browser integration

Can anyone help regarding this. 
Thanks !!

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Nivetha S
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[harish.mogulluri]

HI Nivietha,

This is common problem . if you follow as mentioned  below you may able to resolve this issue.

https://support.blueprism.com/en/support/solutions/articles/7000076733-bpe-error-the-browser-extension-was-not-detected-when-attempting-to-launch-a-browser-based-chrome-

  it  would be better  to add additional recovery logic  if this type of exception happen then just close the browser and wait for few seconds and launch the application again .

Retry Logic should be some thing like this:
 1) Recovery Stage
2) Decision stage: If decision stage indicating some thing like "Browser extension was not detected" then  go to step 3 else throw exception
3)Retry condition( Based on how many retry you are intended to retry if it reaches max retry then throw exception else go to step4
4) Resume stage
5) Kill process( all the application using in the process)
6) Sleep 5S ( It varies based on the VM and other factors)

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If I answered your query. Please mark it as the "Best Answer"

Harish M
Lead developer
America/New_York TX
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