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Unable to click in web based application

ravendrababucha
Level 2
By using dynamic path I am trying to find particular report in reports table. Blue prism is able to find the correct report. The Click functionality is not working. The process is not sent to exception. But the Click functionality in the page should open a next window which is not happening. I Would like to know where the issue is for not clicking the row. When i do it manually it works. When i run through Blueprism it is not working. Thanks, Ravendra
1 REPLY 1

BastiaanBezemer
Level 5
If you do only the click in region mode, it will work. Some websites & webapps, especially heavily JS backed web-sites/apps sometimes don't 'react' on 'HTML-clicks' Sometimes an click in AA (active accessebility) mode works, sometimes only Surface Automation (region mode) works. A good practice is also to check in your process of the outcome of the click is reached (e.g. with an inteligent wait stage) so if it goes wrong, in your logs you can exactly see what goes wrong where.