Unexpected closing of BluePrism at 23:00

[DiegoPardo]

Good morning,

I have a platform of 5 machines with 5 robots running different processes. On 1 machine at 23:00 BluePrism automatically closes, so that from the server the machine shows that the connection has been lost. I have been able to access the machine at that time and I see that the machine is active but the Blue Prism application is closed. Is there any configuration from Blue Prism that produces this?

I need help please.

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Diego Pardo
Analyst
everis
Europe/Madrid
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[RavshanSharipov]

Hi Diego,

It looks like something scheduled in this runtime resource just killed the automation.exe process at 23:00.

Check Windows Task Scheduler on this PC

Regards,
Ravshan

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Ravshan Sharipov
Tester
AusnetServices
Australia/Melbourne
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[ritansh.jatwani]

Hi @Diego Pardo,

Please try checking the event logs to have better understanding of the issue happened at 23:00. It might have happened due to some scheduled activity at the machine and logs will help you understand if it's just with the Blue prism or any other application also got affected due to that activity.​

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Ritansh Jatwani Senior Consultant
Consultant
EY
Gurgaon
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