VPN problems in Blue Prism

[jose_manuelvive]

Hi guys!

I have to robotize some API calls from Blue Prism.
To access these calls I need to be connected to a VPN, this connection is done through Proxifier and Xshell.

The problem is that from Blue Prism I can't connect to the VPN, the API calls always answer "Timed Out". But from Postman, for example, I do connect to the VPN and the calls work.

Do you know what could be happening?

Thank you very much!

[VedSengupta]

Hello Jose,
What type of API are you calling?
And are the certificates for the API correctly configured?

Best regards,
Ved Sengupta

[jose_manuelvive]

Hi Ved,
It is a simple get.
The API is well configured, there was a time when it worked, but it no longer exits through the VPN.
I don't know if it's a proxy issue.

[EVIPUTI]

Have you tried extending the time in System>Objects>Web API Services> Connection Settings  ?