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VPN problems in Blue Prism

jose_manuelvive
Level 2

‎28-09-21 08:56 AM

Hi guys!

I have to robotize some API calls from Blue Prism.
To access these calls I need to be connected to a VPN, this connection is done through Proxifier and Xshell.

The problem is that from Blue Prism I can't connect to the VPN, the API calls always answer "Timed Out". But from Postman, for example, I do connect to the VPN and the calls work.

Do you know what could be happening?

Thank you very much!
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3 REPLIES 3

VedSengupta
Level 6

‎28-09-21 10:58 AM

Hello Jose,
What type of API are you calling?
And are the certificates for the API correctly configured?

Best regards,
Ved Sengupta
------------------------------ Best Regards, Ved Sengupta RPA Developer Deloitte India (Offices of the US) Bangalore | INDIA *If you find this post helpful mark it as best answer* ------------------------------
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jose_manuelvive
Level 2

‎28-09-21 11:06 AM

Hi Ved,
It is a simple get.
The API is well configured, there was a time when it worked, but it no longer exits through the VPN.
I don't know if it's a proxy issue.
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EVIPUTI
MVP

‎03-10-21 03:30 PM

Have you tried extending the time in System>Objects>Web API Services> Connection Settings  ? 
------------------------------ Vipul Tiwari Senior Process Simplification Developer Amazon ------------------------------
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