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Where to download all Blue Prism products.

If you're looking to download an SS&C Blue Prism product, you can find a link to the download page in this list.  Click the link, scroll down to accept the EULA and select the version you wish to download. SS&C Blue Prism Enterprise: DownloadSS&C Blu...

Michael_S by Community Team (Retired)
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  • 8 replies
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Resolved! Excel Date Format Is Not Right

I have a very strange issue with Blue Prism adding dates into an Excel file.The language of my machine is all UK, anything referencing US has been removed.In Excel, if I try to write a US date that isnt a UK date it throws an errorIn Blue Prism, it h...

Control Room Time mismatch issue - v7.4.0

Hi all.We have recently upgraded from v6.10.5 (on-prem) to v7.4.0 (on-prem) which has, on the whole, gone very smoothly indeed. However, we're encountering a weird issue with time that we hadn't encountered before, and so are wondering if there is an...

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Python Script - Browser crashing - MSEdgedriver.exe

Hi Blue Prism Community , Facing issue related to launching MSEdgedriver.exe w.r.t to different environment. Its working fine on UAT instance whereas in Prod same exe calling via python .py file is crashing. Did anyone faced similar issue . Do let me...

Rambo27 by Level 8
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To download attachment from .eml file

Hi Team,For my use case, I have to download .eml file from webpage and once it is downloaded I want to extract the attachment from .eml file at a specific location.I had written a script for same and tried to run it using cscript in cmd prompt.No luc...

Firefox Browser Extension in version 7.3

 Hi All,Blue Prism officially discontinued support for the Firefox browser after version 7.1.2. Has anyone identified a workaround or method to continue using Firefox with Blue Prism versions 7.2, 7.3, or 7.4?We have an internal application that only...

kgupta by Level 3
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  • 0 replies
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UIA mode elements not working on updrade

Hi,I have a solution that was working perfectly in Blue Prism 7.3, but I'm facing some issues after upgrading to Blue Prism 7.4.1. As part of my learning process, I'm trying to understand the possible reasons for this.I've noticed that elements spied...

Resolved! Capture

Hi allCurrently using Capture v4.0 - has anyone experienced any issues with CPU performance whilst using the Capture tool? Reports from SMEs have indicated CPU spiked where doing their "day to day" activities was almost impossible as it slowed down l...

Kevymc by Level 4
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  • 2 replies
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BP v7.0.1 upgrade and callback channel error

Hi, Community.Can anyone guide us regarding the following error message?We have upgraded the BP from 6.8.1 to 7.0.1 and ASCR setting remained as default with its port = 10000, hostname = localhost, callback = gRPC.We changed the port number to 20000 ...

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Resolved! BP 7.1 - Runtime Resource ASCR configuration

Dear community,I am reaching out as we want to upgrade to BP 7.1. So far everything looks sharp. We were able to schedule processes over our App server.Now when our developers want to run a process from one resource on an other. We hit issues with AS...

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Solution does not work on different version - Attach

Hi,I have a UI Automation solution developed for learning purpose using Blue Prism 7.3 and the Edge browser, with the Blue Prism 7.3 browser extension.The solution works perfectly on another system with the same versions of Blue Prism and the Edge br...

Multiple HTML CV versions in Production?

Does anyone have two different HTML CV versions installed in Prod?  We are currently on AWD 20.3 and some users in prod are still on Java (OpenJDK) CV and others are on CV HTML v1.7 (though not compatible it has been working for us for two years exce...