Product Forum
Get personalized help and advice from other SS&C Blue Prism users here.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Error Importing

Hello everyone,I'm trying to integrate azure DevOps and Blue Prism 6.9, but hit a roadstop when I try to import the release. The Command returns the following error"Database error - Database version could not be determined"It only happens when I try ...

Facing issues with checkbox in Chrome

We are facing intermittent issues selecting a checkbox on Chrome. Sometimes it checks it and sometimes it doesn't. Also checking if checkbox is selected returns true at times even when its not checked.The logic seems correct because it works many tim...

User groups functionality

Hi,Some observations ...The list of roles displayed in the main screen do not match the list of roles that you can manage on a group (see attached).  How does the Classify and ClassifyVerify roles get managed?I created a test group and did a copy fro...

Microsoft Office 2019 64Bit

I have a client upgrading from MS Office 2013 (32bit)  to MS Office 2019 (64bit). Can anyone confirm that Blue Prism will work with 2019 (64 bit)?------------------------------Chris GarfieldVP of Robot EmploymentRPAiAmerica/New_York------------------...

Resolved! Microsoft Edge Chromium - Browser mode

Hi all,I cannot use the spying browser mode in Microsoft Edge as it does not identify any item (the blue prism extension is correctly installed).I tried to use Chrome and at the beginning it was not working too, but then, after looking here in the fo...

BOT performance issue

Hi all,I am facing an issue with bot performance,Now I am working on a bank portal, bot needs to bring the data from portal, the issue is bot is taking much time to perform on one element (it is taking around 4 to 5 min per element).I am not able to ...

Retired runtime resources showing in pool and control room

One of the Runtime Resource a virtual PC was de-comissioned and we got a new replacement. I removed the old machine from the pool and then immediately also retired it. However when I go back to control room it still shows it as "Missing  - Connection...

Resolved! No user access to production environment

Hi Blueprism we have an infrastructure setup where we have no access to the virtuel production environment. When a robot is dead/stopped we can not se what is wrong and why it is stopped, because blueprism is not always telling you why it is stooped....

Excel Interpretation of Blueprism Inputs

I have a excel file that I open with blueprism to add some simple data like text in certain cells. I use get excel sheet as collection for this. I edit the collection and add texts and formulas I can successfully enter text/formulas like =L2 in a cel...