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Error on API

Hi, the following error is occurring when I try to use an API (Drive API v3) when I execute any action I get an error that says "Unexpected error Index was outside the bounds of the array. Also I take advantage to ask to those who have used the API o...

Resolved! Write to Collection Action

​​Hi All ,I have a cell in workbook which has value 02/04/2021 when im reading the data through get collection stage my collection is filling with 02/04/2021 but when Im re writing back to excel through write collection stage it is writing as 04/02/2...

Resolved! Login Agent / Log out

Hello guys, I have a problem using the login agent's actions, the login works but the log out does not, so the machine is locked logged in and appears as offline in the control room. I need to understand why the logout doesn't work, I tried to change...

LucaS. by Level 2
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AD integration

I have customer who is interested to understand the DB configurations for AD and native BP authentication . In particular where in the DB structure you can find the name entries.  As background the Customer is using Cyber ARK but only to fetch the pa...

Micro Focus Extra! SendKeys

Hello!I have been trying for hours to figure out how to send [clear] to our mainframe Micro Focus Extra! and I am having some trouble. On the keyboard when I press the subtract key it clears the screen. I've looked up IBM sendkeys and have tried the ...

Connection lost to database

Hi allI encountered a problem during running the bot on the resource suddenly in an unexpected way the resource pc connection is lost and the process gives a warning message( see attached )  Then when restarting the blue prism i found that the connec...

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MS Excel VBO - "File already in use" on saving workbook

Hello, we are facing a weird problem while saving excel workbook. Basically we have a lot of robots saving excel in a common share but each saving their own excel. There's no chance other user/bot is using the same excel. When we preform the "save wo...

Limitation of BP App server and Controller(IC)

Hi,Wanted to know is there any limitation for App server and Controller connections to RR.We have 3 RR's with 1 App server and 1 Controller in Prod Env. We would like to expand Number of RR's for up-coming projects. I want to know 1. How many RR's ca...

Setting the Item Key using blue prism cloud forms

​​​Hi, I have created the queue in Blue prism and in doing this have set the key name, this matches the name set on the blue prism forms. I can see the data gets added to the queue but the item key shows as blank, even though when you look at the que...

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Unable to Read Table as Collection in Chrome Browser

Hi Community,I am trying to read a web table as collection in Chrome browser but its throwing error everytime like "Internal : Failed to perform step 1 in Read Stage 'Reader2' on page 'Action 1' - The operation has timed out."I am facing this issue i...

SQL Server Migration

Hiwe have BluePrism 6.4.0.8445 currently installed with the database on SQL 2008. I'd like to migrate the database to a SQL 2017 server.Is 6.4 supported on SQL 2017?CheersAlex------------------------------Alex Palmer------------------------------