could not connect to resource pool

[vinodchinthakin]

Hi,

when I am trying to trigger BP exposed wsdl 's in SOAP UI tool, I made the url's secured using SSL. I am facing an error while triggering Process Dispatch VBO.

"Error: could not connect to resource DispatchedProcessPool -Error establishing secure connection - The remote certificate is invalid according to the validation procedure"

I am using same SSL for process info VBO, but able to trigger successfully.

Can any one suggest how to resolve it.
@ewilson , @Dave Morris, @EmersonF.

Thanks in advance.

​​​​

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vinod chinthakindi
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[EmersonF]

If you have the certificate file, try to make it trusted, try this procedure here "Import certificate into local computer store" on page
https://docs.microsoft.com/pt-br/troubleshoot/windows-server/windows -security / instalar certificados importados # import-the-certificate-into-the-local-computer store

@Edit
Are you checking the validity of the certificate?
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Emerson Ferreira
Sr Analista de Negócios
Avanade Brasil
+55 (081) 98886-9544
Se minha resposta superior você? Marque como útil!
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Mensagem original:
Enviado: 06-07-2021 17:17
De: vinod chinthakindi
Assunto: não foi possível conectar ao pool de recursos

Olá,

quando estou tentando acionar o wsdl exposto do BP na ferramenta SOAP UI, tornei o url protegido usando SSL. Estou enfrentando um erro ao ativar o Process Dispatch VBO.

"Erro: não foi possível conectar ao recurso DispatchedProcessPool -Erro estabelecendo conexão segura - O certificado remoto é inválido de acordo com o procedimento de validação"

Estou usando o mesmo SSL para informações do processo VBO, mas capaz de acionar com sucesso.

Alguém pode sugerir como resolvê-lo.
@ewilson,@Dave Morris,@EmersonF.

Desde já, obrigado.

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vinod chinthakindi
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[vinodchinthakin]

Hi @EmersonF.

I did the same thing, then copied thumbprint, used in CML and exposed processes as webservices. Now all webservices are secured​. I can access them using https.

My query is when I am triggering process info not getting any error, getting response as per my requirement.
when triggering another process named process dispatch getting an "Error establishing secure connection - The remote certificate is invalid according to the validation procedure" in response.
It is not able to connect to resource pool, while triggering.

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vinod chinthakindi
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[ewilson]

Are you using a self-signed certificate? If so, those can cause issues unless they are specifically configured as trusted within your certificate store. My recommendation would be to use a real certificate if possible. There are open source services available from Let's Encrypt and Certify The Web that can be used to get a real SSL cert for free.

Let's Encrypt
Certify the Web

There's also a VBO on the DX that can be used to disable certificate checking within a specific process. Not sure if that would help here or not. You can find that VBO here.

Cheers,

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Eric Wilson
Director, Partner Integrations for Digital Exchange
Blue Prism
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[vinodchinthakin]

Hi @ewilson.

Thanks for your response.
I have created real ssl certificate using ​certify the web and used same certificate thumbprint to create RR using CLM opened in port 8182. the webservices are exposed as secured url's as https. I am able to test those url's in soap services. 
My query why I am not facing same ssl certificate issue while triggering other processes, why for only process dispatch?

Even when i tried manually drag and drop a process on the resource pool in session management, showing an error resource pool is not connected blue prism.
what can be reason?

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vinod chinthakindi
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[vinodchinthakin]

Hi @ewilson , @EmersonF
Its not about SSL certificate issue, I have checked with my team. Its about Resource Pool.

When I manually tried drag and drop a process on resource pool in session management(control room), showing an error " resource pool is currently not connected"​

I deleted and created resource pool again and re-configured BP server, but still the issue persists.
Can u suggest how to resolve this

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vinod chinthakindi
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[ewilson]

Ok, so manually dragging a process to the pool in Control Room does not work. What does the resource pool show for its state in Control Room? Does it show offline, idle, ....?

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Eric Wilson
Director, Partner Integrations for Digital Exchange
Blue Prism
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[vinodchinthakin]

Its Idle state @ewilson. Pls find attachment​​​

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vinod chinthakindi
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[EmersonF]

Let me know, This Problem is only when you try run using the pool or when you try run the process using only one resource

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Emerson Ferreira
Sr Business Analyst
Avanade Brasil
+55 (081) 98886-9544
If my answer helped you? Mark as useful!
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[vinodchinthakin]

The problem is only when I am trying to run using the pool. Not with RR.

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vinod chinthakindi
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